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Average Customer Review:
( 15 customer reviews )
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28 of 32 found the following review helpful:
Panasonic KX-T7731BJun 22, 2007
By Robert L. Jones
I am sure this is a fine product deserving a high rating but more info is needed before one purchases this phone. The lack of info at this site gets it a 3 rating. I came out on Amazon to order a phone to use in my home office. I was looking at Panasonic phones and the KX-T7731B appeared to be perfect. It has all the features anyone would want and the price was reasonable. Even though I found the description on Amazon, the site told me that my order would come through ANTOnline.(Today when I came out to write this it says that Amazon sells the phone.) I read the description and I purchased the phone. When I received the phone I discovered that it is NOT a stand alone phone but one that needs to be part of a PBX system. Nowhere on the site under description or technical details does it say that. So I was forced to try to return it to ANTOnline. Their procedure is to send an e-mail and get permission to return it. You are to receive some type of Reference number before you can return it and they make you fill out a questionaire with vaque questions about the conditions of the packaging. If you answer any question wrong based on the condition the returned item is in when received from you they will assume you are lying and not give you a credit at all. It is unclear if you would get the merchendise back. They are trying to ascertain if they will be able to resale the phones or not. If you send it back in peek condition they still will deduct a 15% restocking charge. On the ANTOnline site their description of the phone does mention that it is not a stand alone. Amazons site does not. The point is, check multiple sites not only for price comparisons but also for technical details so that you can be sure of what you're getting. I am still waiting for the reference number so that I can send it back. That number will come via e-mail.
Update 9/18/07 - I was able to get my refund for this Phone minus the restocking fee.
2 of 3 found the following review helpful:
CAUTION - DO NOT ORDER UNLESS YOU HAVE A PANACONIC PBX SYSTEM! PLUS, IT COMES WITHOUT OWNERS BOOKAug 29, 2014
By Lori L Skocik
CAUTION: Not only did this phone come without any instructions at all, it is not compatible with regular phone lines, it is only compatible with a Panasonic PBX system!!!!!! The only way I found this out is after I received the phone by reading the reviews of others who had to go through a frustrating investigation via the manufactures of the phone. This item of information is nowhere to be found in the description of the phone in the advertisement for it on Amazon. I love Amazon and I am sure this is a great phone if you have a PBX system, however, the fact that it did not come with any instructions or owners manual and that the fact it is not compatible with regular phone systems by the manufacturer is deceptive and misleading.
Super good unitOct 23, 2014
This is one great phone system. Been using it for over 3 years now in my company. Bought one for every office in building. It works and works and works all day long everyday without one single issue on any of the units. Conference phone is excellent for a phone.
new office phonesDec 13, 2013
By Adam Blank
Our office has expanded more then expected and I was tickled pink to find the exact phones at a great price. All in great condition. Once we move I can't wait to use them. :)
Add-onsJun 09, 2014
By Douglas M. Liebman
I already had been using these phones with good success for eight years. I wasn't ready to change to VoIP, so I needed to add and wasn't going anywhere else.
See all 15 customer reviews on Amazon.com